Refund Policy
Refund Policy
Thank you for choosing iChoice Accessories. We value your satisfaction and strive to provide the best service. Please take a moment to review our 30-day return policy, which ensures a seamless return process for you, our valued customer.
Return Eligibility
You may request a return within 30 days of receiving your item, but only if the product arrived damaged or was broken during shipment.
To be eligible for a return, please ensure the following: Your item must be in the same condition as you received it – unworn, unused, with tags, and in its original packaging.
You will need to provide a receipt or proof of purchase. iChoice Accessories reserves the right to refuse a return or refund if the item does not meet these conditions.
Initiating a Return
To request a return, simply contact us at info@ichoiceaccessories.com within the applicable return period.
If your return request is accepted, we will provide you with the return address. Please note that all return shipping costs are the responsibility of the buyer.
For any questions or concerns regarding your return, feel free to reach out to us at info@ichoiceaccessories.com.
Damages and Issues
We care about your satisfaction and want to ensure you receive the best possible experience.
Please inspect your order upon receipt and contact us immediately if you find the item is defective, damaged, or if you’ve received the wrong item. If you decide to contact us, please include your order number and clear photographs or other evidence showing the issue.
We will promptly evaluate the issue and make it right for you.
Non-Returnable Items
Certain items cannot be returned. These include screen protectors and customised products, like ones that contain your signature or name, or was designed by you. Of course, if the item was broken or damaged during transport, we will replace it for you. If you have any questions or concerns about the return eligibility of a specific item, please get in touch with us.
Exchanges
The quickest way to ensure you receive the product you desire is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Refunds
After we receive and inspect your return, we will notify you regarding the approval of your refund.
If your return is approved, you will be automatically refunded through your original payment method.
Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
European Union 14-Day Right of Withdrawal
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Thank you for choosing iChoice Accessories. We are here to assist you throughout the return process and ensure your satisfaction with our products and services. If you have any further questions or require assistance, please don’t hesitate to contact us at info@ichoiceaccessories.com.
Contact Information
Business Name: LUNI LLC
Address: 1408 E 13th St
Cheyenne, WY 82001
USA
Email: info@ichoiceaccessories.com
Phone number: +1 307 2634790
Registration number: 2025-001816930
Customer Service: Monday to Friday between 9:00 am to 5:00 pm.
